The Interviewer Quality Control Scheme (IQCS) has been firmly established as the industry’s benchmark quality standard for data collection since 1978.

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IQCS members uphold and adhere to a set of contemporary standards covering the recruitment, training and appraisal of data collection staff. Members implement various procedures that guarantee research will be carried out to the highest standards as well as streamlining processes , saving both time and money.

Welcome

Thank you for your interest in everything IQCS. We appreciate your visit. Feel free to browse our website. The site was developed with the aim to provide relevant information hassle free. Everything you need to know about us should be here. Please do let us know if you can not find what you are looking for.
 

IQCS Awards 2017


This year’ we have decided to introduce awards which focus on the quality champions at the frontline of the data-collection process – our interviewers! In addition, we have an award for Quality Ambassador and another new award for Fieldwork Excellence, combining the previous year’s Best Quality Telephone and Best Quality Face to Face into a single award.
All member companies are invited to apply. The application process is easy and straight forward. A fantastic opportunity to showcase and celebrate your teams’ work! Apply now!

Developing CATI Interviewer Training

The MRS is hosting the IQCS Train the Trainer course this year.
More info can be found here.

IQCS WORKING FORUM – ARE YOU READY FOR GDPR?

The General Data Protection Regulation (GDPR) is the most significant change to data protection in the UK and EU since 1995. Designed for the digital age, with strengthened individual rights and greater business accountability, it will impact organisations of all sizes processing personal data.
 
The new regulation will be enforced in all EU Member States from May 2018 – which is almost certain to be before the UK leaves the EU – meaning that compliance must be a top priority for UK-based businesses.
 
It’s vital that membership is ready to meet the new obligations and responsibilities that the GDPR will bring, especially in light of potentially high penalties in the enforcement regime.
 
Dr Michelle Goddard, Director of Policy & Standards, MRS, talked about the impact of GDPR and offered tips on best practice and Jackie Megahey, Director Information Security / Data Protection, GfK, outlined the issues surrounding compliance and its implementation by research agencies.
 

Job Opportunities

If you are interested in working for one of our member companies either as an interviewer or in any other position please feel free to get in touch with them using our directory. Please click on the pic below.
 

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The IQCS supports the MRBA as a Corporate Patron

The Market Research Benevolent Association (MRBA) is the industry’s only independent, registered charity. Their mission is to provide financial assistance and support to anyone who works or has worked in market research and to their immediate families.

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