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Interviewer Quality Control Scheme (IQCS).
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Adkins Medical Research

Posted on: March 1st, 2011 by Adkins Medical Research
  • Adkins Medical Research
  • Address:
     1 Midland Drive Sutton Coldfield West Midlands B72 1TU
  • Tel: 0121 250 5668
  • Fax: 0121 313 1225
  • E-mail:
  • Website: www.adkins-medical.com

Description:

The standard of the research process and resulting data is the key element in the professional reputation of Adkins Medical Research. We recognise that this must be of the highest quality since that is the only measure by which we can maintain our standing as a leading UK supplier of market research.

Telephone facilities:

  • Telephone Supervisors: 5
  • Stations with CATI: 60
  • Telephone interviewers: 60
  • CATI system used: QPSMR

Fieldforce:70

  • Face-to-face interviewers: 70
  • Supervisors: 2
  • CAPI trained:: 30
  • Mystery shopping assessors: empty
  • Recruiters: 60
  • Other Text: Executive in house moderators

Member of:

  • MRS: tick
  • ISO20252: tick
  • Esomar: tick
  • MRQSA/BS7911: tick

Type of ID Card

MRS

Contacts:

  • Name: Janet Adkins
  • Title: Field Operations Director
  • Tel: 0121 250 5668
  • Name: Annette Madden
  • Title: Telephone Operations Director
  • Tel: 0121 355 7421
  • Name: Bert Booth
  • Title: Facility Manager
  • Tel: 0121 355 0121