Newly recruited IQCS inspector Sue Curtis has been undergoing rigorous training with Daphne and Gaynor in preparation for this year’s round of inspections. We caught up with her and asked her a few questions about how things were going…
What have you been involved with so far with IQCS Inspections?
I attended some training sessions, a pre-inspections meeting and I’ve accompanied the 2 excellent experienced inspectors on a total of 3 inspections, at one of which I took the lead.
How have you found accompanying your first Inspection? Very interesting to see how the inspector handled the inspection process and identified the roles and responsibilities that the 2 company representatives held for the IQCS process in their business and thus elicited the required information from them.
What do you think you will bring to the IQCS Inspection process and IQCS Member Companies?
I hope that my relatively recent experience as a Field Manager with responsibility for the application of the quality standards means that I have good understanding of the hurdles to be overcome in achieving them, but also an awareness that this can be done with diligence and perseverance! So, fairness, tolerance and empathy with a little toughness!
What do you think you will enjoy most about being an IQCS Inspector?
Keeping in touch with the industry, facilitating the exchange of good ideas and methods wherever possible, and hopefully maintaining the high reputation of IQCS!
What have you learnt so far since becoming involved with IQCS as an Inspector?
Just how much dedication and hard work the Committee members put into the Scheme and how much they value it.
Is there anything you didn’t expect?
Not yet!
What are you most excited about in your new role?
Going out to conduct inspections alone, though that’s tempered with a little trepidation at this stage! I think getting to grips with each company’s record-keeping method will be my biggest challenge in my first year as each tends to develop its own style. Finding out how different people deal with the same problems.